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About Laptop Outlet

Laptop Outlet was founded in 2010 by Manu Hussain and has grown into one of the UK’s leading online technology retailers. The company is operated by Five Tech Limited (Companies House No. 07267226), based at Unit 10, Woodford Trading Estate, Woodford Green, Essex IG8 8HF. Laptop Outlet sells across its own website, eBay, and other platforms, with its eBay outlet store active since June 2010.

Starting with a handful of eBay listings, the business grew rapidly to processing hundreds of orders per day by 2011, building long-standing direct relationships with manufacturers including Apple, Microsoft, Lenovo, HP, ASUS, Samsung, Dell and Acer. The company now employs 45+ staff and generates an estimated £28 million in annual revenue.

What Does Laptop Outlet Sell?

As the name suggests, laptops are the core of the range, with an extensive selection covering every use case - gaming, business, student, everyday and creative - in screen sizes from 13 to 17 inches. Brand coverage spans Lenovo, HP, ASUS, Dell, Acer, Apple, Samsung, Microsoft Surface, MSI and Medion, with options at every price point from budget Chromebooks to premium ultrabooks and AI-ready machines.

Beyond laptops, Laptop Outlet stocks desktop PCs, monitors, tablets, smartphones, printers and accessories. A growing refurbished range covers professionally tested laptops, Chromebooks, MacBooks, desktop PCs, tablets and smartphones from all the major brands. The company also produces its own Fivetech-branded budget laptops at the entry-level end of the market.

New vs Refurbished at Laptop Outlet

Laptop Outlet stocks both brand new products with full manufacturer warranties and professionally refurbished devices at reduced prices. Refurbished items are described as “sustainably refurbished” and are tested before listing, with condition clearly stated. New products carry standard manufacturer warranties; refurbished products come with a Laptop Outlet guarantee. The eBay outlet store focuses predominantly on clearance and outlet pricing across both new and refurbished lines.

Delivery, Payment and Returns

Next day delivery is available on orders placed in time, with all orders dispatched using tracked couriers. Standard delivery and nominated day options are available at checkout. Laptop Outlet supports Klarna Pay in 3 and Klarna Pay in 30 Days for flexible payment, alongside standard card payments. Customer service is available by phone on 0208 550 8535, by email at cs@laptopoutlet.co.uk, or via live chat on the website - all available 9am to 5pm, Monday to Friday.

Laptop Outlet has a Trustpilot score of 4.3/5 from over 7,500 reviews.

Black Friday at Laptop Outlet

Laptop Outlet runs promotions throughout the year, with the deepest discounts typically appearing in March, July and August - driven by stock cycles around the academic and business buying seasons. Black Friday in November also brings significant deals, particularly on new and clearance laptops from the current model year. The eBay outlet is regularly included in eBay promotional campaigns, offering an additional discount on top of already-reduced prices.

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Frequently Asked Questions

When was Laptop Outlet founded?

Laptop Outlet was founded in 2010 by Manu Hussain and is operated by Five Tech Limited, based in Woodford Green, Essex. It has been selling on eBay since June 2010 and has grown to become one of the UK’s leading online laptop retailers.

Does Laptop Outlet sell refurbished laptops?

Yes. Laptop Outlet stocks a range of professionally tested and refurbished laptops, Chromebooks, MacBooks, desktops, tablets and smartphones alongside its new product range. Refurbished items are clearly described and sold with a Laptop Outlet guarantee.

What brands does Laptop Outlet stock?

Laptop Outlet carries products from Lenovo, HP, ASUS, Dell, Acer, Apple, Samsung, Microsoft, MSI and Medion, among others. It also produces its own Fivetech budget laptop range at entry-level price points.

How can I contact Laptop Outlet?

Laptop Outlet can be reached by phone on 0208 550 8535, by email at cs@laptopoutlet.co.uk, or via live chat on the website. All channels operate 9am to 5pm, Monday to Friday, excluding bank holidays.

Does Laptop Outlet offer finance?

Yes. Laptop Outlet supports Klarna Pay in 3 (spread over three monthly payments) and Klarna Pay in 30 Days (buy now, pay later). Both are subject to status and available to UK residents aged 18 and over.