Toolstation Sale

Expert Toolstation Review

The experts at Offeroftheday give Toolstation an overall rating of 4.2/5

Products

Toolstation was founded in 2003 and is now a subsidiary of Travis Perkins plc, operating over 550 branches nationwide. The range covers power tools, hand tools, plumbing, electrical, landscaping, decorating and workwear, with major brands including Makita, Milwaukee, Einhell, Kärcher and Hozelock. Own brands include Hawksmoor (garden and landscaping), Pinnacle (painting and decorating) and Minotaur (hand tools and workwear), offering good value alternatives across the range. For trade professionals and serious DIYers, Toolstation’s combination of breadth, price and branch availability is hard to beat.

Delivery

Toolstation offers free delivery on orders over £40, with same-day delivery available via the Toolstation app. Click and collect from any of the 550+ branches is free and available from as little as five minutes after ordering — wait for the SMS confirmation before heading in. Collected orders are held for 14 days. The sheer density of the branch network makes click and collect genuinely practical for most UK addresses, and many branches are open seven days a week with early and late opening hours to suit trade customers.

Returns and refunds

Toolstation offers a 30-day returns policy for unused items in original packaging with proof of purchase. Returns can be made to any Toolstation branch, making the process convenient for most customers. Faulty goods are covered under manufacturer warranty, and Toolstation’s trade relationships with brands like Makita and Milwaukee mean warranty resolution is well-supported. The Toolstation Club loyalty scheme provides additional benefits for regular customers including discounts and early access to promotions.

Customer Services

Customer service is available by phone and through an online help centre. The 550+ branch network means many queries can also be resolved in person by knowledgeable branch staff. The Toolstation Club membership offers 5% discount in the first month plus ongoing benefits — useful for both trade and regular DIY customers. Toolstation runs regular promotions rather than concentrating deals around Black Friday alone, meaning savings are available throughout the year rather than just in November.

Carbon Footprint

Toolstation is part of Travis Perkins plc, which publishes an annual sustainability report covering carbon, waste, water and supply chain. Travis Perkins has committed to science-based targets for emissions reduction across its group operations. The Toolstation branch network generates a significant operational footprint, though the high proportion of click and collect orders versus home delivery reduces last-mile logistics emissions compared to a purely online model. Own-brand products are subject to Travis Perkins’ group-level responsible sourcing standards.