Direct vacuums - Matching products for STAR5

About Direct Vacuums

Direct Vacuums is a trading name of A P Taylor Limited, a family-run business based in Dunstable, Bedfordshire. The company is the UK’s largest authorised reseller of manufacturer refurbished and graded home appliances, and has been selling on eBay since November 2004 - making it one of the longest-established appliance sellers on the platform. A P Taylor Limited operates as a major reverse logistics partner to some of the UK’s best-known manufacturers and retailers, handling returned and refurbished stock on their behalf.

The business was founded by Alan Taylor, who remains on the board of directors. Day-to-day operations are led by Managing Director Ross Taylor. The warehouse and refurbishment facility is located at 5 Arenson Centre, Dunstable LU5 5UL, and also operates as a showroom where members of the public can view and collect products.

What Does Direct Vacuums Sell?

Despite the name, Direct Vacuums stocks a broad range of home appliances well beyond vacuum cleaners. The full range covers floorcare (upright, cylinder, cordless, robotic, steam and carpet cleaners), kitchen appliances (coffee machines, air fryers, kettles, toasters, microwaves, mixers, blenders), home and garden products (fans, air purifiers, dehumidifiers, steam irons, heated airers), and a selection of white goods. Brands stocked include AEG, Zanussi, Vax, Hoover, Electrolux, Tefal, Krups, De’Longhi, Kenwood, Braun, Vytronix and more.

Stock types fall into three categories: manufacturer refurbished (tested and restored by the original manufacturer), box damaged (new products with packaging imperfections), and brand new clearance items. Each listing clearly states the condition.

Authorised Reseller Status

Direct Vacuums holds exclusive authorised reseller agreements with several major brands for their graded and refurbished products. This includes Electrolux, AEG, Zanussi, Hoover and Vax. This is a significant distinction - it means the refurbishment is carried out by or under the supervision of the original manufacturer rather than a third party, and the resulting guarantee is backed by that arrangement. A P Taylor also holds reverse logistics contracts with Asda, Braun, De’Longhi, Dixons Carphone, George Foreman, Remington and Russell Hobbs.

Delivery, Warranty and Returns

Direct Vacuums offers free next day delivery on all orders to UK mainland addresses, provided the order is placed before 1pm. All products come with a one-year guarantee regardless of whether they are refurbished, box damaged or new. Returns within 30 days are handled through eBay. The business has a 98% positive feedback rating from over 500,000 eBay buyers and ranks among the top 500 eBay sellers in the UK.

For customer service queries, the Direct Vacuums team can be reached by phone on 01582 664600 or by email at ebay@aptaylorltd.com.

Black Friday at Direct Vacuums

Direct Vacuums tends to be most active around December and November, when new stock from seasonal returns flows through the refurbishment facility. Black Friday in November is typically one of the busiest periods. March also sees a strong surge of new listings. The eBay store regularly participates in seasonal eBay promotions, making it worth checking around sale periods for additional savings on top of already-reduced refurbished pricing.

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Frequently Asked Questions

Is Direct Vacuums an authorised seller?

Yes. Direct Vacuums (A P Taylor Limited) holds exclusive authorised reseller agreements with Electrolux, AEG, Zanussi, Hoover and Vax for their graded and refurbished products. It also acts as a reverse logistics partner for numerous other major manufacturers and retailers.

Does Direct Vacuums only sell vacuums?

No. Despite the name, Direct Vacuums sells a wide range of home appliances including kitchen appliances (coffee machines, air fryers, kettles, microwaves), home products (steam irons, air purifiers, dehumidifiers), and white goods, alongside its core floorcare range.

What is the warranty on Direct Vacuums products?

All products sold by Direct Vacuums come with a one-year guarantee, regardless of whether they are refurbished, box damaged or new clearance stock. Your statutory rights under the Consumer Rights Act 2015 also apply.

Does Direct Vacuums offer free delivery?

Yes. Free next day delivery is available to all UK mainland addresses on orders placed before 1pm. Orders placed after 1pm will be dispatched the following day.

Can I visit Direct Vacuums in person?

Yes. Direct Vacuums operates a warehouse showroom at 5 Arenson Centre, Dunstable LU5 5UL, where customers can view and collect products in person.